Fall 2023 / Spring 2024

Hospitality
3.0
Symposium

Monday, April 29 — 1pm to 6pm

NYU Kimmel Center, Eisner & Lubin Auditorium
60 Washington Square S, New York City

in collaboration with the
NYU School of Professional Studies

The Hospitality 3.0 Symposium, brought to you by The META Foundation and New York University SPS, aims to redefine hospitality globally by bringing together thought leaders, experts, and innovators from diverse industries.

The event will inspire conversations and co-create solutions to address ecological, social, and cultural challenges through a new understanding of hospitality across sectors such as travel, education, entertainment, wellness, workplace, and retail. 

Join us in shaping a more sustainable, inclusive, and hospitable future for all.

Agenda

Opening Reception:

Sunday April 28th, 2024
6pm — 8pm

Amélie Maison d’Art
85-87 Mercer Street
New York, NY 10012

Catering by Cuis’in

Symposium: Monday April 29th, 2024


12:30pm Attendees Check-in

1:00pm Welcome Remarks
by Chris Gaffney, Associate Professor, Tisch Center of Hospitality, New York University

1:05pm Hospitality 3.0 Framework
presented by Savinien Caracostea, Co-founder and Creative Director, META Foundation

1:15pm Panel: Hospitality and Ecology – Aligning with Our Ecosystems
Evan Tzeng, Eugenia Carrara, Roxane Revon, Lynn Brown (moderator)

1:50pm Keynote: Scripted and Unscripted Communities by Hugh Francis

2:05pm Panel: Hospitality and Society – Building Healthy, Resilient Societies
Ebenezer Bond, Urvashi Bhatnagar, Kevin Yoo, Suchi Reddy, Tom Lowry (moderator)

2:55pm Panel: Hospitality and Community – Cultivating Spaces for Belonging
Manuela Montagnana, Elie Andersen, Hugh Francis, Syia Lewis, Tom Lowry (moderator)

3:30pm Keynote: Spatial Computing and Virtual Travel by Gaspard Giroud & Adam Chernick

3:45pm Panel: Hospitality and Culture – Decentralizing Stories, Experiences & Artifacts
Alona Elkayam, Andrea Lerdo de Tejada, Josh Horowitz, Tristan Brennan, Lynn Brown (moderator)

4:20pm Keynote: AI: Our Personal Concierge by David Borish

4:35pm Workshop: Hospitality 3.0 Models & Methodologies
Four concurrent workshops will focus on different paths to Hospitality 3.0. From strategic approaches to community visions, transparency, validity, and holistic perspectives, each workshop will offer a unique lens into the evolution of hospitality. We will discuss methodologies, explore the power of inclusive communities, uncover the importance of transparent accreditation systems, embrace interconnectedness, and navigate the digital era with innovation and adaptability.

5:30pm Roundtable Q&A: Towards a Hospitable World

5:55pm Closing Remarks by META Foundation x NYU SPS


Speaker Dinner with catering by Tastings NYC

Featured Speakers

What to expect:

Meaningful Conversations:

Engage in talks and panels featuring diverse perspectives, inspiring stories, and innovative approaches to addressing global challenges such as environmental, social, and cultural crises.

Immersive Collaboration:

Participate in workshops and roundtables where you'll collaborate with others to co-create solutions and incubate pilot projects blending hospitality with emerging technologies.

Meet an Engaged Community:

Connect with experts, leaders, researchers, artists, activists, and changemakers from cutting-edge institutions, brands, industries, and tech firms who share a passion for driving positive change in travel, wellness, workplace, education, entertainment, and retail.

Real-World Applications:

Explore real-world projects, applications, and case studies utilizing emerging technologies like XR/VR/AR, spatial computing, AI, metaverse, and Web3. See how these technologies are being applied to business, society, and community initiatives.

Leave Inspired:

Depart with fresh perspectives, actionable takeaways, and an expanded network of cross-sector collaborators who share a common mission to drive meaningful impact and positive change in our world.

Travel

How might emerging technologies like Virtual Reality democratize travel experiences and foster greater accessibility to cultural immersion and global connection?

Topics

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Wellness

Can the loneliness epidemic be addressed by promoting meaningful connections and community engagement in both physical and digital environments?

Workplace

How can hospitality principles be integrated into remote work environments to foster a sense of belonging and community among distributed teams?

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Education

How might museums and cultural institutions leverage virtual platforms to expand their educational outreach and engage with audiences beyond their physical locations?

Entertainment

How are virtual gaming environments evolving to foster socialization and community-building, blurring the lines between entertainment and real-life interactions?

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Retail

How can retail businesses leverage decentralized communities to access a diverse range of artisanal goods from around the world while supporting local communities and preserving cultural heritage?

Tickets

Please enquire at connect@meta.ngo for group discounts and more information.

General Admission

— Symposium pass, including panels, workshops and roundtable events

— Invitation to opening reception hosted by Amélie Maison d’Art with catering by Cuis’in

NYU Student Tickets

— Symposium pass, including panels, workshops and roundtable events

$20

Sponsors